LISAMARIE · Official
Refund & Return Policy
Last updated: November 4, 2026
Return Window
We accept returns on unworn, unwashed, and unaltered items with all original tags attached, within 30 days of delivery. Items returned after 30 days, or items that show signs of wear, cannot be accepted.
How to Start a Return
- Email limane1102@outlook.com with your order number and the item(s) you wish to return.
- We will reply with return instructions and a return address.
- Pack the items securely, include the order number, and ship the parcel back.
- Once we receive and inspect the return, your refund is processed to the original payment method.
Refunds
Approved refunds are issued to the original payment method within 5 to 10 business days of our receiving the return. Original shipping charges are non-refundable unless the return is due to our error. Return shipping is the customer’s responsibility unless the item arrived damaged, defective, or incorrect.
Exchanges
We do not process direct exchanges. If you need a different size or color, return the original item for a refund and place a new order. This gets the correct piece to you faster.
Sale items and intimates are final sale and cannot be returned unless defective.
Return Help
LISAMARIE LLC
Phone+1 (859) 347-5281
Address541 BUTTERMILK PIKE STE 203, CRESCENT SPRINGS, KY 41017